Let customers speak for us

from 351 reviews
Professional, precise, and effective

We’re a regional provider and were weeks from missing payroll. T’s Playbook helped us audit our claims, fix minor data gaps, and present a tight evidence pack with deadlines NDIA couldn’t ignore. The letter templates and step-by-step guidance saved us time and second-guessing. Payments released within 10 days and our subcontractors stayed on board. Outstanding value. Thank you T, we're so grateful for your guidance. It's needed right now.

LS S.
The Payment Integrity Playbook I Guide + Templates Toolkit
A system that cuts through the silence

Our accounts team had sent countless emails with no result. T’s method gave us a disciplined approach: evidence matrix, escalation pathway, and firm timeframes. The change in NDIA engagement was immediate. A substantial portion was paid quickly, and the remainder was scheduled shortly after. We stabilised cashflow and protected participant supports. Highly recommended.

Provider R.
The Payment Integrity Playbook I Essentials Guide Only
Paid within two weeks after nine months of silence

We were on the brink of collapse. The NDIA owed us a seven-figure sum and had ignored our emails for months. T’s Payment Integrity Review Playbook gave us a clear, methodical path — what evidence to compile, how to frame our correspondence, and exactly when and how to escalate. Within two weeks of engaging T, the NDIA released our payments. Cashflow stabilised, our staff were paid, and participant supports were protected. T is calm, thorough, and uncompromising on detail. If you’re a provider stuck in the same cycle, don’t wait. Her method works.

B P.
The Payment Integrity Playbook I Guide + Toolkit + 1:1 Strategy Call
Questions for a Support Coordinator

So practical and written in a way that cuts through ambiguity around the role of support coordination and the value support coordination brings to participants, and in the longer term, to the NDIS as a value for money service provision.

Jamie M.
Questions For A Support Coordinator
T Knows the NDIS Like No One Else

So grateful for this service – the clarity we got was invaluable.

Nina B.
Helping Hand: For Participants, Informal Supports and Providers
From Overwhelmed to Empowered – Thanks to T

We were stuck until we booked this consult. Absolutely recommend.

Maria S.
Helping Hand: For Participants, Informal Supports and Providers
Tereina Gave Us Hope and Direction

T’s guidance was a lifesaver. Grateful we found her.

Kelly T.
Rapid Response: Empower Yourself with Immediate NDIS Support
From Confused to Empowered

Having someone actually attend the meeting made all the difference.

Diana M.
Helping Hand: For Participants, Informal Supports and Providers
Worth Every Minute and Every Dollar

This consult took so much pressure off our family.

Angela M.
Helping Hand: For Participants, Informal Supports and Providers
Tereina Made a Complicated Process Simple

Saw this mentioned in a support group and it exceeded all expectations.

Jose A.
Helping Hand: For Participants, Informal Supports and Providers
A Service That Truly Cares

So grateful for this service. Clear, detailed and incredibly helpful guidance.

Kevin D.
ART Advantage: Participants, Advocates and Legal Representatives
Absolutely Recommend to Everyone

This is the service that's been missing in the NDIS space.

Brenda W.
ART Advantage: Participants, Advocates and Legal Representatives
T Is the Reason We Got Through It

Super helpful and straight to the point – saved us hours of stress.

Paula W.
Rapid Response: Empower Yourself with Immediate NDIS Support
is Absolutely Amazing – A True Lifesaver

Worth every cent—prepared, professional, and understanding.

Nicole W.
Helping Hand: For Participants, Informal Supports and Providers
Tereina’s Insight Is Unmatched

Unmatched professionalism and knowledge. We finally feel supported.

Brittany M.
Rapid Response: Empower Yourself with Immediate NDIS Support

NDIS Guides & Templates for Participants


Take control of your NDIS journey with practical guides, templates, and resources designed for participants and families. From access applications and plan reassessments to impact statements and therapy reports, these tools help you present the best evidence, set clear goals, and secure the supports you need. Easy to use, written in plain English, and created with lived NDIS experience.

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NDIS Templates, Playbooks & Resources for Providers


Equip your business with professional NDIS resources designed to save time, reduce stress, and improve outcomes for your participants. From Payment Integrity Review playbooks and compliance tools to plan reassessment bundles, progress report templates, and communication guides, these resources give providers everything they need to strengthen their knowledge, support participants effectively, and keep their operations running smoothly. Trusted by providers nationwide to protect cashflow, improve compliance, and deliver quality services.

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A family in a kitchen, with a woman in a wheelchair, preparing a meal together.

Can I use my NDIS plan for your consults and digital products?

No.

Our consultancy services and digital products are designed to help you build confidence, clarity, and strategy when navigating the NDIS. We support participants, families, and supporters to better understand planning processes, prepare evidence, and make informed decisions about their goals and needs.

While our services are not funded through the NDIS, many people find value in our expert guidance when preparing for plan meetings, reviews, and appeals.

Empower yourself with the tools and knowledge to move forward with purpose and confidence.

Curious about the tally you see here?

It's our pride and joy—a running count of the individuals we've supported and the funding we've secured for them through their NDIS plans.

At our core, we're all about empowering you to make supported decisions. Whether you're a participant, provider, or advocate, we're here to guide you every step of the way.

Join the growing number of individuals who have benefited from our expertise and let's navigate your NDIS journey together.

Two women laughing in a kitchen preparing food.

How Can We Help You?

Insider Insight: We use our unique expertise to decode NDIS legislation, policies, and procedures, turning them into tools to counter decisions that may be holding you back.

Bridging the Gap: Navigating the NDIS can be complex. Our mission is to bridge the gap between the intricacies of the system and your aspirations, ensuring your NDIS plans not only meet but exceed your expectations.

Your Champions: Choosing The Good Fight means choosing a pathway to empowerment. We're not just here to guide; we're here to ensure you are supported, understood, and championed every step of the way.

Ready to turn your NDIS journey into a celebration of your voice and aspirations? Let's champion The Good Fight together.

  • Stressed man sitting at desk with head in hands surrounded by unpaid bills, calculator, and laptop showing financial charts.

    The Silent Crisis: When NDIS Fails to Pay Provi...

    In the past year alone, I’ve supported providers left stranded by the NDIS — some owed as little as $480,000, others as much as $2.9 million. A few reached out...

    The Silent Crisis: When NDIS Fails to Pay Provi...

    In the past year alone, I’ve supported providers left stranded by the NDIS — some owed as little as $480,000, others as much as $2.9 million. A few reached out...

  • Getting Psychology Funding Through the NDIS: What You Need to Know

    Getting Psychology Funding Through the NDIS: Wh...

    Many NDIS participants are facing psychology funding rejections, with planners citing the health system’s responsibility. Autism and psychosocial disability participants alike are being denied support, despite no formal policy change....

    Getting Psychology Funding Through the NDIS: Wh...

    Many NDIS participants are facing psychology funding rejections, with planners citing the health system’s responsibility. Autism and psychosocial disability participants alike are being denied support, despite no formal policy change....

  • Let's Talk About....Your First NDIS Planning Meeting

    Let's Talk About....Your First NDIS Planning Me...

    Getting your first NDIS plan? Don’t let the NDIS decide for you! Learn how to prepare, gather evidence, and ensure your plan includes the right supports. Read our step-by-step guide...

    Let's Talk About....Your First NDIS Planning Me...

    Getting your first NDIS plan? Don’t let the NDIS decide for you! Learn how to prepare, gather evidence, and ensure your plan includes the right supports. Read our step-by-step guide...

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We Can Help.

  • Extensive Experience In A Complex Niche

    At The Good Fight, we bring unparalleled experience navigating the intricate landscape of the NDIS. With a background deeply rooted in the system, we've not only walked the walk but have shaped policies from within. Trust us to turn our extensive knowledge into your confidence, ensuring your journey is guided by seasoned expertise.

  • Comprehensive Service

    Choosing The Good Fight means choosing a comprehensive service that leaves no stone unturned. From meticulously decoding NDIS legislation to providing tailored guidance, we're here to cover every aspect of your journey. Our commitment is not just to guide you but to ensure every step is a step towards your aspirations.

  • Support and Sensitivity

    At The Good Fight, we understand that your NDIS journey is personal. That's why our support is not just professional; it's deeply rooted in sensitivity and compassion. We champion your cause with a genuine commitment to support, ensuring you not only navigate challenges but feel understood, empowered, and celebrated throughout the process.